Vision & Strategy

Vision & Strategy

At CreateOne we recommend the implementation of a Balanced Scorecard as a strategic planning and management system

Balanced Scorecard & Strategy Mapping

At CreateOne we recommend the implementation of a Balanced Scorecard as a strategic planning and management system as it is used extensively in business and industry, government, and not for profit organizations worldwide to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organizational performance against strategic goals.

The Balanced Scorecard has evolved from its early use as a simple performance measurement framework to a full strategic planning and management system. It transforms an organization’s strategic plan from an attractive but passive document into the “marching orders” for the organization on a daily basis. It provides a framework that not only ensures performance measurements, but helps planners identify what should be done and measured. It enables executives to truly execute their strategies.

The development and implementation of the Balanced Scorecard helps organizations to:


For further information on how our consultants can assist in developing and implementing a Balanced Scorecard and Strategy Map in your organization, contact us directly

Business Process Reengineering

Business Process Reengineering is the main way in which organisations become more efficient and productive. Business Process Reengineering transforms an organisation in ways that directly affect performance.

The two cornerstones of any organisation are the people and the processes.  If individuals are motivated and working hard, yet the business processes are cumbersome and non-essential activities remain, organisational performance will be constrained and poor. Business Process Reengineering is the key to transforming how people work. What appear to be minor changes in processes can have dramatic effects on cash flow, service delivery and customer satisfaction.

The key objectives in undertaking Business Process Reengineering is to:

  • Align business processes with critical mission objective in order to achieve the business objectives
  • Break down the barriers of structural departments in order to avoid functional silos and encourage cross functionality
  • Add value for the customer and remove all unnecessary activities that hinder effective and efficient customer service
  • Improve overall staff efficiency and remove non-value adding waste, reduce costs and improve debt collection
  • Align all processes with the current Information Systems in order to achieve maximum return on investment.
  • The overall outcome is a series of well-designed business processes that increase effectiveness (value for the customer) and increase efficiency (greater income and less costs for organization)


If you resonated with any of these desired outcomes, contact us to assist you to achieve your desired results.

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