Leadership Accelerator — Course 6 of 12 4 modules Certificate on completion

    The Leader's Feedback Architecture

    Move from backward-looking critique to forward-looking 'Feedforward' that people can actually act on.

    Overview

    Most feedback conversations either say too little to change anything or too much to land well. Exceptional leaders don't just give more feedback; they give it in a way that people can actually hear and implement without defensiveness. We move from backward-looking critique to forward-looking 'Feedforward', moving your focus from optics to outcomes. Learn to deliver performance conversations that improve the relationship rather than straining it, and develop high performers who feel they still have plenty to learn from you.

    Who is this for?

    • Managers who avoid difficult feedback conversations
    • Leaders who want to build a feedback-rich culture
    • Anyone who wants to improve how they give and receive feedback

    What you'll learn

    How to deliver feedback that people can hear, act on, and come back for more of
    How to have a performance conversation that improves the relationship rather than straining it
    How to develop high performers who already think they have nothing left to learn

    Course Modules

    1

    The Business Case

    Recognise feedback as a financial lever that drives engagement and revenue while preventing high-performer attrition.

    2

    Foundational Frameworks

    Shift from backward-looking critique to forward-looking Feedforward and move your management focus from optics to outcomes.

    3

    The Manager's Ritual Library

    Embed feedback as a team habit through Speed Rounds, Upward Feedback Cycles, and high-performer growth frameworks.

    4

    The Script Bank

    Access precise scripts for initiating developmental conversations, addressing underperformance, and soliciting useful upward feedback.

    Implementation & Assessment

    Real-World Case Study

    Scaling Transparency

    Moving a high-growth team from defensive to developmental.

    30-Day Growth Habit

    • Solicit upward feedback using specific scripts
    • Run a monthly team Speed Round
    • Apply the Feedforward model to one developmental goal

    The Feedback Lab

    Feedforward Worksheet
    Gap Diagnosis Checklist
    Developmental Conversation Scripts
    Upward Feedback Templates

    Credential

    Earn a verified Certificate of Completion for The Leader's Feedback Architecture, recognised across the CreateOne Leadership network — downloadable and ready to add to your LinkedIn profile.

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