The Manager's Influence & Connection Toolkit
Move people without positional authority — read the room, build trust at speed, and manage up with clarity.
Overview
Influence is not about position — it's about the ability to move people. This course equips you with the practical tools to build genuine connections, earn trust rapidly, and persuade ethically. You'll learn how to adapt your communication style, leverage social capital, and drive alignment across teams, stakeholders, and organisations — even when you don't have positional authority. We move past generic 'social skills' and dive into the mechanics of bridging departmental divides and managing up to senior leadership with clarity and purpose.
Who is this for?
- Leaders who need to drive outcomes across teams they don't directly manage
- Professionals navigating complex stakeholder environments
- Anyone who wants to become more persuasive without being pushy
What you'll learn
Course Modules
The Business Case
Understand the stark reality of the engagement crisis and why modern management demands a shift from 'command and control' to deliberate influence.
Foundational Frameworks
Master the underlying science of influence through the SCARF, SPIN, and DISC models to minimise social threats and adapt to different personality types.
The Manager's Ritual Library
Implement short, repeatable habits like the PEI Check-In and Sacred Space 1:1s to embed high-performance communication into your weekly rhythm.
The Script Bank
Access word-for-word templates for high-stakes conversations, enabling you to deliver difficult feedback and course-corrections while maintaining psychological safety.
Implementation & Assessment
Real-World Case Study
The Hybrid Rollout
Driving adoption for a new hybrid working model across a distributed team.
30-Day Influence Habit
- Run Sacred Space 1:1s weekly
- Apply PEI Check-Ins in every team meeting
- Map your critical stakeholders using DISC
The Connection Bank
Credential
Earn a verified Certificate of Completion for The Manager's Influence & Connection Toolkit, recognised across the CreateOne Leadership network — downloadable and ready to add to your LinkedIn profile.
The Manager's Influence & Connection Toolkit
Interested in this course?
Get in touch to discuss how this fits into your leadership development plan.
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