Leadership Accelerator — Course 12 of 12 4 modules Certificate on completion

    Performance Management: Architecting High Output

    Replace heavy annual reviews with lightweight, high-frequency rituals — and plug the 'Talent Drain' before it costs you your best people.

    Overview

    The question is never whether an underperformer exists — everyone already knows who it is. The question is why nothing has been done about it. This lesson provides the precision to diagnose root causes using the Skill-Will matrix and use the Accountability Dial to have performance conversations cleanly and with dignity. Replace heavy, ineffective annual reviews with lightweight, high-frequency rituals that ensure standards are met and the team's 'Talent Drain' is plugged before it costs you your best people.

    Who is this for?

    • Managers who find performance conversations difficult or uncomfortable
    • Leaders who want to build consistent, high-performance team cultures
    • Anyone responsible for setting and maintaining performance standards

    What you'll learn

    How to accurately diagnose the root cause of a performance gap before applying an intervention
    How to replace the heavy administrative burden of annual reviews with lightweight, high-frequency rituals
    How to escalate accountability at the right pace and deliver the hardest performance conversations

    Course Modules

    1

    The Business Case

    Understand the hidden cost of broken performance systems and the 'Talent Drain' caused by tolerating low performance.

    2

    Foundational Frameworks

    Use the Skill-Will Matrix and the Accountability Dial to diagnose performance gaps and escalate feedback with clinical precision.

    3

    The Manager's Ritual Library

    Embed performance management into weekly rhythms with Momentum Checks, Radical Candor, and Continuous Documentation protocols.

    4

    The Script Bank

    Deliver the hardest performance conversations using precise scripts for turnarounds, 'Brilliant Jerks,' and parting ways with dignity.

    Implementation & Assessment

    Real-World Case Study

    The Turnaround

    Navigating the 90-day PIP with clarity and dignity.

    30-Day Accountability Habit

    • Weekly Momentum Checks for key projects
    • Perform one Radical Candor session per month
    • Document status vs expectations bi-weekly

    The Performance Bank

    Skill-Will Matrix Diagnostic
    Accountability Dial Framework
    Performance Turnaround Scripts
    PIP Documentation Template

    Credential

    Earn a verified Certificate of Completion for Performance Management: Architecting High Output, recognised across the CreateOne Leadership network — downloadable and ready to add to your LinkedIn profile.

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    Interested in this course?

    Get in touch to discuss how this fits into your leadership development plan.

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